Relationships Are Nonprofit Leadership Assets

Apply to work with Sarah directly

Leadership Tool: Relationships

Relationships Are Nonprofit Leadership Assets

Discover how transforming relationships into transferable assets can revolutionize your nonprofit organization. This article dives deep into the concept of unrestricted relationships and provides practical strategies to maximize their potential, leading to increased resilience, longevity, and success. Don't miss out on this fresh perspective to unlock a powerful tool in your leadership toolkit!


Today you will learn:

  • The 3 ways you can benefit from relationships
  • The 3 ways you caicted relationships and their impact on your organization.
  • Practical strategies to diversify and strengthen relationships, promoting organizational resilience and success.

In the vast landscape of nonprofits, the value of relationships can't be overstated. However, it is beneficial to shift our perspective and view relationships not just as important connections, but as actual assets for our organizations. These relationships can range from donors, staff members, volunteers, to board members, and their quality can significantly impact the value they bring.

The Value of Relationships

The value a relationship brings can manifest in various ways:

  • Monetary Value: A positive relationship can stimulate financial contributions.
  • Time Value: Individuals may donate their time and expertise.
  • Networking Value: Your contacts may introduce you to other potential valuable connections.

When we consider donor relationships, their sense of contribution becomes crucial. Donors who feel that their financial help is making a significant impact are more likely to donate more. The value for them lies in the impact they are making, while the value for the organization lies in effectively using their donation to achieve results.

Beyond Monetary Contributions: The Value of Staff Relationships

Beyond donor relationships, organizations also need to foster healthy relationships with their staff. Good relationships motivate staff members, making them more dedicated and more open about challenges in the organization. Embracing vulnerability, as espoused by Brené Brown, the expert on vulnerability, can improve business operations by helping to identify key challenges early on.

Relationships with Stakeholders

The importance of relationships also extends to stakeholders who have access to resources that your organization might need, such as politicians or individuals with access to funding sources.

The Concept of Restricted and Unrestricted Relationships

However, not all relationships are created equal. Borrowing from the financial terminology of restricted and unrestricted assets, relationships can also fall under these categories:

  • Restricted Relationships: These relationships are tightly tied to an individual. If that person leaves the organization, the relationship is likely to follow them. For example, if a donor has a strong relationship with a specific person in the organization, their donations might cease if that person leaves.
  • Unrestricted Relationships: These are relationships that are linked with the organization as a whole rather than an individual. These relationships are more resilient and remain even if individuals within the organization change.

Strengthening and Diversifying Relationships

For organizational longevity and resilience, it's vital to move from restricted to unrestricted relationships. Here's how you can ensure that:

  • Diversify spokespeople: Instead of having one main spokesperson, allow multiple staff members to represent the organization.
  • Engage clients: Encourage your clients to be spokespeople for the organization.
  • Tell stories: Share narratives from many different voices within the organization.
  • Distribute interactions: Instead of a single point of contact, let your stakeholders interact with a team of people.

A great example of this concept in action is an OB-GYN office where patients interact with every doctor in the practice rather than just one. This strategy ensures that the patient's relationship is with the practice as a whole, enhancing the care and overall experience.


In conclusion, as leaders of nonprofit organizations, it's crucial to not only strengthen and nurture our relationships but also make them unrestricted and transferable. By doing so, we can ensure the longevity and success of our organizations.

Apply to work with Sarah directly