The Super Team

You’ve got big dreams and little time... thankfully, we’re here to help.

Each member of the PivotGround team is passionate about changing the world. We love working with organizations that make a difference in other people’s lives—organizations like yours—because that’s what drives us, too.

Yes, we can help you increase your funding. But more importantly, we’re here to help you get your time back, help more people, and feel confident that you’re achieving your organization’s goals.

We make it our mission to support your mission. And best of all, we help you find clarity in the chaos.

Meet your new digital support system.

You’re yearning to maximize your organization’s impact. Get ready, because we’re going to show you how to reassess your priorities, and laser in on the ones that need your attention now.

With a super-team of experts on your side, you’ll be able to save internal capacity, cross more items off your to-do list, and achieve organizational success.

We’ve assembled our team from the best of the best across North America. In fact, each expert is so amazing that they run their own successful agency.

Sarah Olivieri
Sarah Olivieri

Owner and Nonprofit Digital Strategist

Sarah brings your mission to life with strategic nonprofit consulting.

The founder and heart behind PivotGround, Sarah leads her team of digital experts to help human-service nonprofits increase capacity, deliver better programming, attract more funding, and make the world a better place.


It can be lonely in the Executive Director seat. Sarah knows, because she’s been there. That’s why she brings over 15 years of nonprofit leadership and 13+ years of being a web professional together to make your life simpler, clearer, and more exciting.


Sarah’s top experiences include co-founding the Open Center for Autism in 2005 with Valerie Paradiz, serving as the deputy director of the Global and Regional Asperger Syndrome Partnership (GRASP), and working as the executive director of the Helping Children of War Foundation.


She is also a published author: Sarah co-wrote Lesson Planning a la Carte: Integrated Planning for Students with Special Needs (AAPC Publishing).

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Brittany Oat

Social Media Expert

Brittany develops social strategies and generates funding for your organization.

Brittany has a genuine passion for digital marketing and social media, and is constantly coming up with innovative strategies that push the barriers of this fast-changing industry. She founded bSocial Strategy, which helps both nonprofit organizations and businesses leverage social media.

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Shane Frazer

PPC & Data Analyst

Shane makes online advertising for your nonprofit more effective by leveraging hard data analytics.

Shane has a specialty in targeting internet traffic, social media advertising, and re-marketing. He co-founded KLEAR Digital, where they fuse online data and apply it to hyper-target an audience that is most likely to be interested in a particular product or service.

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Shelby Larson

SEO & Content Expert

Shelby understands how people find info on Google—and then makes sure you’re the one getting found.

Through her organization Content Divas, Shelby uses data and words to push your nonprofit to the next level. She helps you bring your vision and message to the world—but more importantly, she helps you get found by the right people.

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Marc Hewitt

Solution Engineer

Marc ensures your website and campaigns function amazingly behind the scenes.

Marc designs and builds our repeatable frameworks. With experience in software development, digital marketing, digital agency operations, and management consulting, he’s PivotGround’s jack-of-all-trades. As our solution engineer he helps select the best tools and processes for our team and clients.

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Troy Birdsong

Design Strategist

As our multi-talented, easy-going design ringleader, Troy is a fountain of knowledge, a bubbling stream of insights, and an ocean of experience.

Troy began his career nearly three decades ago designing museums and entertainment complexes in Los Angeles, including a collaboration with Iwerks Entertainment on signage, large-scale graphics and exhibits for the Hollywood Entertainment Museum.

Rachel Hupp

Executive Assistant

Rachel gets things done behind the curtain.

Rachel has over five years of administrative experience and thrives putting plans to action and bringing order to chaos. In addition to helping PivotGround, she co-owns Center Stage, an organization dedicated to building confidence in kids through music, drama, and performance. She currently lives in Oklahoma with her husband, Jonny, and cat, Albus.

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Ronik Patel

Web Development

Ronik makes the process of building out website feel easy.

Ronik holds a Masters Degree in Entrepreneurship from Babson College, MA, has traveled to four continents and has achieved success working with numerous international teams. He leads the his team to build web projects that offer beautiful experiences. Based in Boston, he is always on-hand to help you turn your website idea into a complete and fulfilling experience.

Sonia Narvaez


Sonia ensures PivotGround runs as a well oiled machine and that you have a phenomenal experience.

Sonia Narvaez loves helping passionate entrepreneurs succeed in creating a manageable and profitable business by reducing their overwhelm. She received her MPH from the University of Illinois at Chicago School of Public Health. At PivotGround, Sonia is the Integrator & Director of Projects. She is fully committed to carrying out PivotGround’s mission. She works behind the scenes to help the organization run as a well oiled machine and to ensure that clients have a phenomenal experience. She uses her expertise in operations, systems and strategies to fuel her passion and scale PivotGround.

" I am sincerely appreciative for the services that PivotGround has offered to ACEI over the last few months. We feel that Milestone 1 activities have left us a stronger organization and more aware of digital needs as we move ahead. " - Diane Whitehead, Associate of Childhood Education Int’l (ACEI)

Are all your staff overworked? Why not use ours?

Experience for yourself what a powerful team of digital experts can do for your long-term goals.  Start the conversation by clicking the button below to get in touch.